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Property Bench · onboarding

Tenant / Client Onboarding Sequence

Welcome, docs, and a checklist that actually updates.

The job it closes

The job it closes

The job is booked, then the first week turns into a scavenger hunt. This file sends the welcome, makes a Drive folder, texts you, and nudges them on day 1 / 3 / 7 until the docs are in.

Before / after

Before / after

Before: three emails you meant to send. After: a dated sequence, a Drive folder, and a checklist on the same Leads row.

01

What you import

Status flip to won / leased / booked → Drive folder → welcome email → day 1 / 3 / 7 nudges → owner SMS. Change nouns to tenant, patient, or client.

n8n

02

What you need

n8n, Google Sheets (the live checklist), Gmail, Google Drive, Twilio for owner SMS only. Notion and Airtable are documented swaps, not the demo spine.

03

Setup time

45–90 minutes once the doc list and Drive parent folder exist.

Limits — trust before ticket

Limits — trust before ticket

You supply the documents. The file sends and checks boxes. Clients get email, not SMS. It does not sign leases, approve applicants, mark anyone legally cleared, or store PHI in a new database. It will not chase a lead that is not won / leased / booked.

Breakdown

How this pack runs

Onboarding sequence in n8n (import this)

Video posting soon.

Two paths if you stall

Self-serve

START-HERE.pdf page 1. Credentials. First live node. Email hello@ if a node name moved.

Named install

Preferred implementation partner is listed on Partners. Other approved shops later. We do not hold the file hostage.

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