What you import
Private Telegram or webhook / Slack slash → allowlist / secret → Sheets Knowledge keyword retrieve (no vector DB) → gated low-temp answer → QA_Log. /add path when the binder misses.
n8n
Ask your own SOPs. Get the paragraph you already wrote.
The shop book lives in your head. This file answers you from your own Knowledge tab, privately.
Before: you search old emails. After: a private answer or “not in the book.”
Private Telegram or webhook / Slack slash → allowlist / secret → Sheets Knowledge keyword retrieve (no vector DB) → gated low-temp answer → QA_Log. /add path when the binder misses.
n8n
n8n, Google Sheets Knowledge tab, private Telegram. OpenAI optional. Owner SMS on binder miss only.
30–45 minutes.
Never a public website bot. Never texts a client. No vector database. Does not flip CRM status. Allowlist is required.
After-hours script, filter sizes, warranty steps.
Arrival script, punch-list SOP.
Front-desk scripts. No clinical protocols unless you put them there on purpose.
Consult flow and membership FAQ.
Front-desk FAQ. Not medical advice.
Hours, prices, walk-in rules.
Internal playbooks only.
Application steps and maintenance triage.
Ask your own SOP folder (import this)
Video posting soon.
START-HERE.pdf page 1. Credentials. First live node. Email hello@ if a node name moved.
Preferred implementation partner is listed on Partners. Other approved shops later. We do not hold the file hostage.